Privacy policy
At Renova Mallorca, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), we inform you about the processing of your personal data through this website.
1. Data controller
Renova Mallorca.
Carrer Tramuntana 21, 07470 Port de
Pollença. Email: [email protected]. Phone:
+34 614 848 641.
2. Data we collect
We may collect the following data when you use our website:
First and last name
- Email address.
Phone number
- Message sent through the contact form.
- Technical browsing data (cookies, IP address, device, etc.).
3. Purposes of processing
We use your data to:
- Respond to requests for information or quotations.
- Manage contracted services.
- Send communications relating to your enquiry.
- Improve user experience and website security.
We never use your data for marketing without your express consent.
4. Legal basis
The legal basis for processing your data is:
- Your consent when completing the form.
- Performance of a contract or steps taken before entering into one.
- Our legitimate interest in improving the service.
5. Recipients
Your data will not be disclosed to third parties unless required
by law. We do not carry out international data transfers.
6. Data retention
We will retain your data for as long as necessary to:
- Manage your request.
- Meet legal obligations.
- Maintain the ongoing business relationship.
Contact data is not stored for more than 12 months without interaction.
7. User rights
You may exercise the following rights free of charge:
- Access.
- Rectification.
- Erasure (“right to be forgotten”).
- Restriction of processing.
- Data portability.
- Objection.
Send your request to: [email protected]
8. Security
We apply technical and organisational measures to protect your data:
- SSL encryption.
- Access controls.
- Backups.
- Internal security policies.
9. Cookies
This website uses cookies to improve navigation and analyse website
usage. See our Cookie Policy for more information.
10. Changes to the policy
We may update this policy to reflect changes in the law or improvements to the website.